Eliquo offers traditional in-class training and live web-based training. Our 5 classrooms located in downtown Ottawa are suitable for class sizes of up to 15 participants. Many of our students prefer to take advantage of our live web-based training and attend the course remotely.
Yes. Eliquo offers private training sessions for individuals or groups. There are many ways private training can benefit you:
Our clients are often surprised at the affordability of private training. For some groups, it is even more cost effective than a public course.
Classes are scheduled according to your pace and availability – we will work together to choose a course date that fits your schedule.
Private training courses can be tailored or customized to meet your specific needs and experience.
Once you locate your desired course by browsing our Training page or using the Search function, just choose the course title to view the course page. Here you will find the available course dates for in-class and web-based training offered on our public calendar, as well as the course description, duration, cost, any prerequisite course titles, and some related courses that may fit into your long-term training goals.
Many of our courses are Guaranteed to Run. This means the course will run as scheduled even if we don’t meet our minimum enrolment requirements. See the full list of our Guaranteed to Run courses.
For more information, please read our Guaranteed to Run Registration Policy on our Terms and Conditions page.
Not all of our courses require prerequisite training or experience. If a prerequisite course is indicated, we recommend that you read the course outline of the prerequisite course to ensure you have previous training on the listed topics, or you have the equivalent experience defined by the listed topics.
We are happy to speak with you directly to help you decide whether there is a need to attend the prerequisite training. Please phone 888-484-2933 ext. 207 to speak to a representative.
Web-based training is an effective course delivery model that allows participants to attend the course from a location of their choice, such as a boardroom, their desk at work, from home or anywhere they have a reliable internet connection. Participants can see the instructor as well as the instructor's computer screen and white board to follow along with a live course occurring in one of our classrooms in real time.
Eliquo's web-based courses are not webinars. They are live, online courses where participants always have two-way interaction with the instructor.
Prior to the web-based training session start date participants will receive a handbook on how to setup their computer and display environment, and instructions on how to:
Participants who take a web-based course experience exactly what our in-class clients experience - a course delivered by a Certified Instructor in a professional training environment.
No. Participants may attend a web-based training session using any current web-browser (Chrome, Firefox, Microsoft Edge, etc.) already installed on your desktop or laptop computer. When joining the session participants may choose to download a small plug-in that allows for a more integrated experience, but this is not required.
Please ensure you have installed the software relevant to the course you are attending. For example, if you are attending a web-based Adobe Photoshop course, you must have the latest version of Adobe Photoshop installed and operational on your desktop or laptop computer. You may use your own copy or a trial version. Trials are available from the manufacturers’ web sites.
Most of Eliquo’s design and digital marketing training materials have been produced by our instruction staff. The reason we build our own material is simple and 2-fold: good training material for our type of courses doesn’t exist; and we want our material to work with our proprietary course outlines.
The best way to be sure your employees are taking the best training for their needs is to call us. We will discuss your requirements and recommend one or more courses that feel will best suit the needs of your employees.
What our clients and class participants say about their experience is what really matters to Eliquo. Client feedback is so important for us to receive in order to continually improve course content and delivery. All class participants are provided with an evaluation form to complete at the end of their course.
Eliquo’s full-time instruction staff are continuously evaluating our course materials against current design and digital marketing production techniques and trends. If we find there are relevant changes that need to be incorporated into our courses, they are revised to meet the evolving industry demands.
Eliquo instructors are experienced in delivering the highest quality training, regardless of the delivery model employed. We provide interactive online classes, engaging class sessions, and focused individual training, depending on the demand. Adult learning principles are always employed.
We stay up to date with current trends and demands in the corporate training industry alongside to listening to our clients’ feedback and requests. We evaluate the environment and make changes for the betterment of our classroom delivery as it fits with our clients and their learning objectives.
All of Eliquo’s instructors must have some minimum qualifications before being considered to teach here. First, they must have at least 5 years of experience as a production artist in a domain or two (ex. Web coding & accessibility); second, they must have at least 2 years of teaching experience before teaching here; third, they need to have or soon acquire available proficiency certifications. The industry experience is critical as we do not follow step by step guides to teach our courses. Most knowledge comes from experience and the instructors’ abilities to impart that knowledge on their participants becomes an art form.
Once on board at Eliquo, our instructors maintain an ongoing portfolio of portion and consulting work to maintain their knowledge and experience within the particular domains that they teach.
No and no training provider can guarantee satisfaction. Raise an eyebrow if they do.
What Eliquo does guarantee is that when our clients engage with us in advance of course selection to ensure that the correct course is being attended, we very, very rarely miss the mark on the selection process.
Second measure to ensure the participant is in the right class is that our instructors review the course outline before they begin teaching. This presents an opportunity to each participant to notify their instructor that the content to be covered does not meet their needs.
Lastly, at the end of each class, Eliquo instructors review the course outline again as a means to check off the items that they covered in class to demonstrate that the entire outline was covered.
After their class, if for some reason the participant is still unsatisfied, we will gladly place them in another course or provide a refund. Having said that, this never happens because of the earlier measures that we have in place.
Yes. Once you have completed a course you will have access to Eliquo’s Student Support Centre. Sign in using your Student ID and choose the option to ask a question or submit a support request. Eliquo’s Support staff will respond to your request within 24-48 hours.
After your course has been completed, you may sign-in to Eliquo’s Student Support Centre. Once signed in, just choose Course Files to download any materials included with your completed courses.
After your course has been completed, you may sign-in to Eliquo’s Student Support Centre to download and print your Course Completion Certificate. Once signed in, just choose View my courses to find all of your certificates or print a full transcript.
Yes. Any student cancellation that occurs a minimum of six (6) business days prior to a scheduled class is eligible for a full class credit or a 100% refund on the cost of the class. Due to scheduling logistics, if you cancel or re-schedule a registration within five (5) business days of the course date, payment is due in full at that time and will be held as a credit towards a re-scheduled date or a future course booking. Course credits are valid for 12 months from the date of the original class booking.
All cancellations and rescheduling requests must be sent in writing by email to email@example.com. Verbal communication of a cancellation will not meet our refund requirements.
Eliquo’s Student Support Centre is available to everyone that has attended a course with Eliquo Training. It is available 24/7 and allows you download your course certificates, update your contact information, and download course files. Additional options may be available depending on your support level.
Every student is assigned a unique Student ID. Your Student ID makes it easier and quicker for you to register for additional courses and allows you access to the Student Support Centre.
Once you complete a course registration, your Student ID is noted on your course registration summary email.
If you ever forget your Student ID, simply click the I forgot my Student ID button in our Student Support Centre and follow the steps to retrieve it.
If your contact or accounts payable contact information needs to be updated, please sign in to the Student Support Centre and choose View / Edit My Profile and click the Edit My Profle button. The new details are saved once you may submit your changes.
Yes. There are several discount options available that may apply to both public and private training based on group size, number of course titles, or your particular long-term training path. Please phone 888-484-2933 ext. 207 to speak to a representative.
Yes. Eliquo's Training Passport allows you to pre-purchase training days at a significant discount. Seriously – this is a crazy deal!
Eliquo’s Training Passport blends more than on-demand course videos (400+) with Eliquo’s professional live instructor-led training courses (150+) to provide our clients with an effective and comprehensive learning platform.
An Eliquo Training Passport can help you save up to 75% or more on your training budget. Contact Eliquo to get your team started. We will provide you with information on package options and answers to any other questions you may have. Call us at 888-484-2933 ext. 207 or fill out our Information Request form and we'll contact you at your convenience.
Yes. Please phone 888-484-2933 ext. 207 to speak to a representative or send your questions to firstname.lastname@example.org.
The basic needs to make a pdf accessible are as follows: