Skip to Main Content

Course Details

Time: 9AM - 4PM Eastern Time (ET)
Duration: 1 Day


In this course you will learn how to: Identify which testing processes best suit your needs; Execute a successful User Experience test; Analyze testing results; Make recommendations based on findings.


Introduction to User Experience Design or equivalent knowledge or experience is mandatory.

User Experience Course

Public Class Schedule

Location Language Date Price Register
Web-based(Opens in new window) English October 22 $495.00
Web-based(Opens in new window) English February 11 $495.00
Web-based(Opens in new window) English April 8 $495.00

We're Here to Help

Don't see the dates you need? Call us at 888.484.2933 or Tell Us What You Need.

Course Outline

  • Introduction/Review
    • What is usability?
    • Why is usability important?
    • What role does user experience testing play in the design and development process?
  • The Ideal Process
    • Exploratory research
    • Personas
    • Expert review
    • Benchmark metrics
    • Summative testing
  • Choosing user experience testing techniques
    • User research (interviews and surveys)
    • Task analysis
    • Card sorting
    • Formal lab testing
    • Competitive benchmarking
    • Remote testing
    • Eye-tracking
    • Web metrics
    • Market research
    • Focus groups
  • Executing User Experience Testing
    • Researching users
    • Defining goals for user experience testing
    • Designing tasks to capture meaningful data
    • Gathering resources and preparing the facility
    • Capturing data through technology (software and hardware)
    • Capturing data through observation
    • Performing a post-test interview
  • Data Analysis and Reporting
    • Effective, efficient, engaging, error tolerant
    • Data tagging and metrics
    • Results, findings, conclusions and recommendations
    • Presenting findings and recommendations
    • Determining return on investment (ROI)
  • Considerations for Types of Testing
    • Desktop apps and websites
    • Mobile apps and websites
    • Graphical User Interface (GUI)
    • Introduction to designing for accessibility

Private training is available for this course.

Call us at 1-888-484-2933 to learn more about our flexible scheduling options or complete our Information Request Form.

Web-based training is super easy to set up and doesn’t require fancy software.

Find a Course